As a Pharmacy Asssistant you will report to the Head Pharmacy Technician, Pharmacist on duty, Pharmacy designated Manager, Head office staff

Responsibilities include

• Ensuring accurate documentation of completed work as per policies and procedures.
• Documenting, and answering client/clinic inquiries in a timely manner via email, telephone, or in person
• Preparing prescriptions (gathering data from patients) to be filled via dispensary software
• Processing, adjudicating, dispensing, and filling prescriptions
• Preparing compounds – creams, liquids, etc.
• Setting up Third Party Billings and resolving any and all issues that may arise in a timely manner.
• Assisting pharmacy with labeling, pumping, juicing, bagging, and manifesting where possible
• Ensuring that orders/deliveries and returns are properly documented as per the policies and procedures
• Maintaining a clean and safe work environment
• Processing and verifying cash tracking measures as per the policies and procedures
• Controling, documenting, and handling returns for destruction as per policies and procedures
• Maintaining filing of prescriptions (up to date, in numerical sequence). Refering to Filing Guidelines for clarification.
• Ensuring processed scripts are on hand and easily retrievable for two years, as per the Ontario College of Pharmacists.
• Maintaining strict confidentiality and ethical standards
• Familiar with inventory control

Qualifications

• Experience as a Pharmacy Technician or certification from an accredited Pharmacy Technician program.
• Working knowledge of retail math
• Visual acuity, numeracy, detail oriented, manual dexterity appropriate for handling strip packs, prescription bottles and labels.
• Strong computer skills including a good working knowledge of MS Office Suite including Excel and Outlook
• Strong interpersonal communication skills, able to maintain a professional demeanor when speaking with clientele. Remains calm under pressure and is able to meet tight deadlines.
• Excellent organizational skills and detail oriented.
• Strong verbal and written communication skills.
• Demonstrated customer service experience; strong motivation to succeed
• Possess a positive, cooperative and team oriented attitude