Client Services Coordinator
As a Client Services Coordinator you are the first point of contact for the company. You are passionate about your work and perform with a high level of energy, reliability and pride. You are an outgoing individual with multi-tasking capabilities and your administrative work is thorough, organized and detail oriented. You have strong computer skills including knowledge of MS Word, Excel and Database use. You have excellent verbal and written communication skills and your work experience demonstrates success in providing service and strong administrative support.
Your responsibilities include
- Receiving and transfering incoming calls
- Booking, confirming and maintaining service schedules using the administrative database
- Sending consultants medical or other files necessary for completion of service
- Receiving and directing examinees and assisting them with forms completion where necessary
- Distributing incoming mail and posting outgoing mail on a daily basis
- Coordinating courier deliveries and pickups
- Word processing documents, forms and reporting data as required
- Providing administrative and clerical support to consultants, management and other staff
- Developing and fostering client relationships
- Working with national accounts and facilitating appointments
- Assisting with tanscription of reports, invoicing, vouchering, and other production activities as required
Medical Office or Legal Assistant training is an asset