As a Program Manager at LifeMark Health, you supervise an interdisciplinary team of clinicians and administrative staff. You have direct experience successfully leading high performing teams and a solid understanding of WCB, Return to Work Services and claims management. Your strengths include excellent communication skills, ability to prioritize work volumes to meet deadlines and problem solving. You have a Master’s, Bachelor’s Degree or Diploma in Rehabilitation Medicine/Health Sciences.
Your responsibilities include:
- Managing current and new service contracts
- Developing and leading a multidisciplinary high performance team
- Building and maintaining strong relationships with referral sources
- Implementing an effective quality assurance program that establishes and sustains consistency in service delivery and reporting from all offices
- Interpreting and communicating action plans regarding program evaluation outcomes for services contracts
- Producing high customer service standards and maintaining performance at or above acceptable norms