As a Customer Service Representative, you are the face of LifeMark Health. You are passionate about your work and perform with a high level of energy, reliability and pride. Customers and coworkers alike look forward to their interactions with you. Your administrative work is thorough, organized and detail-oriented. You have strong computer skills including Microsoft Office and an ability to learn new software applications quickly. You have a solid command of the English language and excellent communication skills. Your work experience demonstrates success in providing customer service and strong administrative support.
As a CSR, your responsibilities include:
- Answering the telephone, greeting, and assisting clients
- Responding to inquiries and helping clients with problems
- Processing incoming and outgoing mail, courier and faxes
- Providing administrative support under the direction and support of the office manager and clinic director
- Monitoring and ordering office and clinic supplies
- Assisting with photocopier/fax maintenance
- Other duties as required